Order lookup

Find your dispatch.

Enter the details you received after checkout — your order number starts with JC.

EmailUse the address on the order

Order IDFrom the confirmation mail

Helpadmin@porcelaincharm.com

Lookup

Open live tracking

Note

Secure checkout & tracking

Card payments are securely processed by Stripe and never touch our servers. Tracking numbers are emailed as soon as your parcel is dispatched from Jingdezhen, China.